Policy and Security Statement
Welcome to Darjeeling Tea Boutique!
Since 2012, Darjeeling Tea Boutique has been dedicated to providing premium Darjeeling teas to tea enthusiasts around the world. Our commitment to quality and trust has earned us the loyalty of numerous tea aficionados globally. We believe that safety, security, and customer satisfaction are paramount. Below, we outline our key policies to ensure a seamless and secure shopping experience.
1. Safety and Security of Transactions
Secure Payment Gateway: Your safety is our top priority. We employ advanced encryption and secure payment gateways to ensure that your transaction data is protected. Our payment methods include all major credit/debit cards and trusted online payment platforms.
Privacy Protection: We value your privacy and are committed to safeguarding your personal information. All customer data is stored securely and is never shared with third parties without explicit consent.
Fraud Prevention: Our robust fraud prevention mechanisms help detect and prevent any unauthorized transactions, ensuring a safe shopping experience.
2. Quality Assurance
Premium Quality Teas: Every batch of tea is meticulously sourced from certified Darjeeling tea estates to ensure that you receive only the finest quality products.
Stringent Quality Checks: Our teas undergo rigorous quality checks to meet and exceed international standards. We are dedicated to providing you with the freshest and most flavorful exclusive Darjeeling teas.
3. Customer Trust and Satisfaction
Global Reputation: Our dedication to excellence has garnered the trust and loyalty of tea aficionados around the globe. We take pride in our reputation and continuously strive to maintain it by helping you choose the best Darjeeling tea in the entire world.
Returns: If, for any reason, you are not satisfied with your purchase, we adhere to strict no return policy. Please refer to returns policy here.
Customer Support: Our friendly and knowledgeable customer support team is available to assist you with any queries or concerns. We are here to ensure that your shopping experience with us is smooth and enjoyable. Click here to get in touch.
4. Environmental Responsibility
Sustainable Sourcing: We are committed to sustainable sourcing practices and support eco-friendly initiatives. Our teas are sourced from estates that prioritize environmental sustainability.
Eco-Friendly Packaging: Our packaging is designed to be environmentally friendly, reducing waste and promoting recycling.
5. Shipping Policy
Our Shipping Policy: For orders placed from outside India, no taxes or custom duties are levied at checkout. Any extra customs duty charged by the recipient’s country has to be borne by the recipient.
We hope this policy page addresses all your concerns and reflects our dedication to providing a secure, trustworthy, and enjoyable shopping experience. Thank you for choosing Darjeeling Tea Boutique!